← KioskQ

KioskQ — Support

MasterSyncSolutions

Getting access

KioskQ is a staff app for authorised personnel of KioskQ kiosk sites. Accounts are created by your site administrator — the app has no public registration. If you need an account or your password reset, contact your site administrator.

Trying the app

On first launch, tap “Explore the demo first” to use a fully working demo site — no account or server needed.

Common questions

I forgot my app password. Delete and reinstall the app, then set a new app password and re-add your sites. Site data is stored only on your device, so nothing is lost server-side.

Face ID stopped working. Open the app with your app password, then re-enable Face ID from the unlock screen settings.

A site won't sign in. Check with your administrator that your staff account is active and that the site is online, then try editing the site's saved login (hold your finger on the site card → Edit).

The app locked itself. That's by design — it auto-locks after 30 seconds of inactivity to protect site access.

Contact

Email dragoohnt@gmail.com and include your site name and a description of the issue. We aim to reply within 2 business days.